E-Jagriti (Consumer Complaint & Awareness Portal)
Govt. Portal for Consumer Complaint & Awareness
About this Provider
e-Jagriti is an initiative by the Government of India to computerize and network the consumer dispute redressal commission across the country. It helps citizens understand consumer rights and file complaints online through the integrated e-Daakhil system. It allows citizens (consumers) to resolve issues related to products, services, insurance, and other consumer disputes without needing a lawyer.
Developed as part of the Government of India’s digital consumer protection system under the Consumer Protection Act, 2019. It is a newer integrated portal / ecosystem combining
- Consumer awareness
- Complaint filing (e-Daakhil)
- Case tracking
We are thankful to Contributor Nirav J Shah
Contributor Details
| Name | Nirav J Shah |
| Personally Visited | No |
| Phone Number | Not Disclosed |
| Location | Ahmedabad, Gujarat |
| Not Disclosed |
Provider Information
| NGO/Individual Name | E-Jagriti - Consumer Complaint & Awareness Portal |
| Provider Type | Government |
| Type of Service | Legal Representation Consumer & Financial Disputes |
| Managed By | Department of Consumer Affairs, Ministry of Corp. Affairs, Food & Distribution |
| Ownership | Government |
| Year Established | 2021 |
| Type of Cost | Free |
| Type of Support | Civil Matters |
| City / Village | Not Applicable |
| State | All States |
| Pin Code | 000000 |
| Website | https://e-jagriti.gov.in/ |